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Last Updated: December 22, 2025

Shipping Methods

Orders are packed using registered domestic courier services or speed post to ensure timely and safe delivery.

Delivery Timeline

Orders are generally delivered within 5 business days from the date of confirmation or payment. Timelines may vary due to courier service constraints, holidays, or unforeseen circumstances.

Delivery Address & Confirmation

Orders are delivered to the address provided at purchase. Delivery notifications are sent to your registered email address once the shipment is dispatched.

Shipping Costs

Any shipping charges levied by the Platform or merchants are non-refundable. We are not responsible for delays caused by courier companies, postal services, or force majeure events.

FAQs

Q1. Can I update my personal information?

Yes, you can update your details through your account profile or by contacting us.

Q2. How do I cancel my account?

Account deletion can be requested via profile settings or by contacting our support team. Pending transactions may affect deletion.

Q3. Is my payment information safe?

Yes. Payment information is securely processed using encrypted channels and compliant systems.

Q4. Can I opt out of marketing emails?

Yes. You can opt out at any time by clicking the unsubscribe link in emails or contacting our Grievance Officer.

Q5. What if a shipment is delayed?

Delivery delays due to courier services or postal authorities are beyond our control. We notify you about your shipment status via email.