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Last Updated: February 11, 2026

Introduction

At TechPotli Digital, operated by Techpotli E commerce Private Limited, we value our customers and strive to provide the best online shopping experience. This Refund and Return Policy outlines the conditions under which you can return products purchased from our Platform and the process for receiving a refund. By making a purchase on https://www.techpotlidigital.com/, you agree to comply with this policy.

Return Policy

You may request a return of your purchased item within 7 days from the date of delivery. Returns requested after this 7-day window will not be accepted, and no refund or replacement will be provided.

To be eligible for a return, all of the following conditions must be met:

  1. The item must be unused and in the same condition as when it was delivered to you.
  2. The item must be in its original packaging, including all accessories, tags, and manuals.
  3. Items purchased during a sale or promotional offer may not be eligible for returns unless explicitly stated otherwise.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at the contact information provided on our website.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at the contact information provided on our website.

Shipping for Returns

To return your product, you should mail your product to the address provided by our customer service team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Note: If you are shipping an item over a certain value, you may want to consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.